Archive for the 'Communications Crafting' Category

Using RSS for Business - Part I

May 08th, 2008 | Category: Communications Crafting, New Media, Business

To watch the news and stay up to date with what is going on in my professional and personal interest areas, I use Google Reader, where I can pick and choose what I want to track. My range of sites that I follow spans new media, journalism, psychology, fitness, economics, perezhilton.com and obviously a whole load more. This enables you to track a much greater number of sites and sources that is possible through an iGoogle page and is a great tool to use as well as these types of personalised page services.

RSS Readers
I have at present 308 sites and sources subscribed to in my Google Reader that I monitor through RSS feeds. View my shared items page here

What is RSS?
The driving purpose of RSS is to regularly update your own interests by receiving dynamic web feeds directly to your screen. It means that you do not have to bookmark a list (in my case of 308 sites) and visit them independently to get an update on any new content or developments. RSS is short for Really Simple Syndication or Rich Site Summary and has revolutionised the way we search for content.

Apparently the adoption of RSS technology is not yet mainstream despite the efficiencies it can deliver for work and home. If you want to learn more about why and how of RSS read this ReadWrite Web post, “An Ode to RSS, on RSS Awareness Day”
This video within the Readwrite Web post from Commoncraft, RSS in plain English, explains it quite well. Watch the video here

In a business setting, this Article below in IR Web Report asked, “What is fundamental on an IR website?”

  • Point 1 - Identifying future fundamentals is a big part of our jobs as advisors. We help companies that are planning upgrades for their IR websites identify practices and technologies that are likely to have staying power and which should be incorporated into their sites. RSS feeds, for example, are still an emerging technology on IR websites and haven’t really taken off with investors. But it’s just a matter of time before they become fundamental components of any IR website and no company should upgrade without feed-enabling their sites.
  • Point 2 - But just because so few companies implement these practices does not mean they are leading-edge or nice-to-have.

Read the full article here

Extra Tools to complement your own RSS Reader
While the Google Reader shows what I am interested in, tools such as Pop url’s (http://popurls.com/) and Readburner (http://readburner.com/) can complement your own Reader and show what is currently being read by the masses, which is a good way to catch up on some really cool things you may have not come across.

So in summary, try RSS - you will be much more up to date and save a whole load of time on searching sites for content updates. RSS brings the content to you, in real-time as it is published.

If your in business and a content creator, provide RSS Feeds on your site, this is a fundamental. This way you can make it easy for your customers, shareholders or any other stakeholders that are interested in staying up to date with company developments and news.

This post is on WHY to use RSS for business. My next post, Using RSS for Business - Part II, will be on technically HOW to create an RSS Feed from your site.

BTW, You can sign up for Google Reader here

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Communications, Social Media and Business

April 25th, 2008 | Category: Communications Crafting, Analysts, Social Media

Have had quite a intensely busy week, despite it being short for NZ’s ANZAC Day, and have very little intellectual horsepower left. So instead of writing a post today I am going to point to some interesting links from during the week I have come across.

First, Dell’s New Media Communication strategy as presented at the Society for New Communications Research’s New Comms Forum.

Dell receives thousands of messages a day via post boards, and categorise all as either:
1. Urgently requiring a reply 2. Something to watch 3. Not awaiting a reply.
Stats are cited here that previous to their blog outreach strategy “online conversational stats” were about 49% negative. They are now 21% negative. Dell are quoted here as being not the only one moving from an e-commerce site to a social/e-commerce blend.

Richard Bilhammer of Dell said that by catching issues in the blogosphere they can get a 2-3 lead time before it hits mainstream media. This is really interesting, I wonder how long that will remain the case. I agree that 2-3 weeks cannot be a standard lead time, especially as mainstream media adopt some of these new media tools themselves and use them standalone or in conjunction with other content channels. Read Full post from Maggie Fox on this topic here: http://socialmediagroup.ca/2008/04/23/dells-blogosphere-strategy-sncr-new-comm-forum/

On the topic of the SNCR New Comm Forum here is a video clip of Jim Long addressing journalism and social media. Watch the video here: http://blog.holtz.com/index.php/weblog/a_taste_of_new_communication_forum/

Something else I came across that removed my guilt that I hadn’t written a blog post since Saturday was an article from Social Media Today covering the negative effects of daily blog posts. Effects listed were that your readers will think you don’t invest much time in writing it as it means posts are lower quality. This leads to fewer subscribers, time pressures on you… etc. BUT Don’t underestimate the power of daily posts. Confused? Read the full post here: http://www.socialmediatoday.com/SMC/32032

I liked this post on the Wired How to Wiki on “How to make Money online with a $20 budget”. It covers running a niche content blog, buying and selling domain names, freelance writing and blogging. I am currently working on a piece to submit to the Wired How to Wiki so will write a post when I submit it. Read the full Wired Wiki entry here: http://howto.wired.com/wiki/How_to_Make_Money_Online_with_a_Twenty_Dollar_Budget

This just seemed kinda crazy… “By our guesstimate, Larry and Sergey are spending at least $72,288,000 per year to fill their workers’ pie-holes.” Check it out here:
http://www.alleyinsider.com/2008/4/googles_ginormous_food_budget_7530_per_googler

I have been listening to Wall Street conference calls recently as since completing my valuation course I have a much clearer understanding of what the numbers mean and what the story is that sits behind the numbers.

If you are interested in understanding more about understanding the valuation and financials of individual companies I think a good start is to start reading press (or social media..) releases, listening to conference calls and reading analyst research of companies whose business you not only understand but are interested in and excited by. An example? See below for Q1 Financial result press release and conference call for Google:

Press Release
http://googleinvestors.blogspot.com

Conference Call Audio
http://download-fp5.rbn.com/shareholder/shareholder/download/30361google.mp3

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Flexibility and agility with language - Why an Urban Dictionary makes sense

April 11th, 2008 | Category: Communications Crafting, New Media

We watch the world change daily, new technologies are created then shortly after evolve again, new jobs are created that didn’t exist when our parents (or when we) were children and new concepts come into existence that we may have once thought of as impossible.

Nothing remains the same no matter which way you look at it. So why should our language? We must create new words and phrases to communicate these new concepts and technologies to the world. Thousands of books today in the management literature category espouse how critical agility and flexibility (for individuals and organisations) are to survive in today’s global marketplace.

We need to be just as flexible and agile with our language, which in essence creates our world. This summarises exactly why the urban dictionary (www.urbandictionary.com) is such a progressive forward-thinking tool helping to continuously create our future.

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Valuation of companies - A communications perspective

March 30th, 2008 | Category: Communications Crafting, Finance

Valuation - “The process of determining the current worth of an asset or company. There are many techniques that can be used to determine value, some are subjective and others are objective.”

Communication - “Communication is a process that allows organisms to exchange information by several methods. Communication requires that all parties understand a common language that is exchanged.”

I have been back at University last week for a course on company valuation. It really served to demystify the valuation process, which is something I think anyone working within a communications role should make the time and effort to understand. There often isn’t a common language across Comms and Finance, an area where there really should be.

While a great deal of the valuation process involves complex formula and mathematics which might make you want to run for the hills, I found out from this course there is a lot more to valuation that meets the eye and it is a lot more exciting than a few mathematical equations.

A valuation model is only as strong as its assumptions and fundamental to any valuation exercise is an understanding of a company’s business, strategy, competitive advantages and drivers that affect its cash flows. The more people involved with these insights and expertise, the deeper the scope and depth of the valuation.

For those focusing on a career within communications, I believe there is a lot to be gained from being able to read a valuation report from front to back and not being blinded by any terminology, acronyms, art or science. If you understand how your company (assets, operations, competitive advantages, opportunities) are valued then you will know what it is important to communicate to the market and in what way. We communicate externally to communicate the value of the business.

This way you also have a strong enough understanding to be able to ask critical questions and challenge the model and the assumptions that lie behind the formula. This is not a negative thing but a key iterative process to get to an optimal end point.

During the course we looked at such things as principles of valuation, different valuation methods, relationships between different methods, how to derive the cost of capital and how to apply appropriate discounts in arriving at a final valuation.
I have written before about self teaching and how in this information/online age all the content we need to upskill is at our fingertips. In this instance, with completely new and foreign content I found it was great to have the solid focus of a classroom setting under the instruction of an expert, so if you get the opportunity to do it this way take it.
Alternatively, I just came across a good series of articles on the Motley Fool Website. I quite liked this quote in the intro,
“Supposedly, only sell-side brokerage analysts have the requisite experience and intestinal fortitude to go out into the churning, swirling market and predict future prices. Valuation, however, is no abstruse science that can only be practiced by MBAs and CFAs. Requiring only basic math skills and diligence, any Fool can determine values with the best of them.”

Introduction to valuation (Motley Fool)

This white paper opens with a quote contradicting the Motley Fool idea above, “What is the business worth?” Although a simple question, determining the value of any business in today’s economy requires a sophisticated understanding of financial analysis as well as sound judgment from market and industry experience.” Which do you agree with?
Read Valuation Methodologies (Wall St Training) (in context of M&A)

I think I will be talking about valuation of companies and interrelationships with communications (both online and offline) a lot more here in the future. I am still getting my head around all the concepts and where the pieces fit but it is a very fascinating area and one I want to learn much more about.

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Fifty (50!) Tools which can help you in Writing

January 17th, 2008 | Category: General, Communications Crafting

Top Ten Writing Blogs - 2007

December 12th, 2007 | Category: General, Communications Crafting, Blog Watching
  1. Copyblogger, by Brian Clark: Holding the number-one spot for the second year running, this site excels at teaching the art of writing.
  2. Freelance Writing Jobs, by Deborah Ng: For writers seeking new work, this site is your sole destination and maintains a top spot in our contest from last year.
  3. The Renegade Writer, by Linda Formichelli and Dianna Burell: Are you a freelance journalist looking for inspiration? Look no further.
  4. Web Content Writer Tips, by James Chartrand and Harrison McLeod: With a focus on making more money as a writer, this blog is full of helpful how-to articles.
  5. Web Writing Info, by Courtney Ramirez: This excellent blog looks at social networking and emerging web-based opportunities for writers.
  6. The Golden Pencil, by Anne Wayman: Wayman, a second-year winner, examines how to go for the gold as a freelance writer.
  7. Catalystblogger, by Jennifer Williamson: Williamson writes about the pains and trials writers face.
  8. Freelance Parent, by Lorna Doone Brewer and Tamara Berry: Two moms provide excellent perspective on writing with a dash of parenting.
  9. Write from Home, by Amy Derby: Derby provides fresh commentary and advice on writing.
  10. Copywriter Underground, by Tom Chandler: This site, a second-year winner, provides regular doses of inspiration for copywriters

    Poynter Online - New Media Bilbliography

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New media writing - An E for Academia

December 06th, 2007 | Category: Communications Crafting, New Media

I still find myself caught at times in that hideous trap of psych101 style essay writing. That kind of academic prose is so desperately dry and unreadable. I still definitely need practice, picked up a few tips here from the experts.

Copywriting 101: An intro to Copywriting from CopyBlogger

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Perception, media exposure and mass communications

March 31st, 2007 | Category: General, Communications Crafting

Read - The Mass in Mass Communication - Here> Hartmann and Dohle Journalism Research.pdf

Warning: The above model will be more digestible if you open the PDF file with a Psychology Degree

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